Axis Property Management Company

Effective Date: June 24th, 2025
Axis Property Management Company ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, use our services, or communicate with us via SMS/text messaging. This Privacy Policy explains how we collect, use, disclose, and protect your information.


1. Information We Collect We may collect the following types of information:

  • Personal Information: Name, address, email, phone number, unit number, and other information you provide when you contact us, apply for housing, or request services.

  • Payment Information: When you make payments online.

  • Communication Information: Content of messages, emails, or texts you send to us.

  • Device and Usage Information: IP address, browser type, and website interaction data.

2. How We Use Your Information We use the information we collect for the following purposes:

  • Provide property management services

  • Communicate with tenants, property owners, vendors, and prospective clients

  • Process payments

  • Send important updates, service notices, and account information

  • Send marketing or promotional messages (with consent where required)

  • Comply with legal obligations

3. SMS/Text Messaging Policy By providing your mobile phone number, you consent to receive SMS/text messages from Axis Property Management Company related to:

  • Rent reminders

  • Maintenance requests and updates

  • Emergency notifications

  • Leasing information

  • Other property management related communications

Opt-Out: You can opt out of receiving SMS/text messages at any time by replying STOP to any message you receive or contacting us directly.
Message Frequency: Message frequency may vary based on your interactions with us.
Message & Data Rates May Apply: Depending on your mobile carrier plan.

4. Information Sharing We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operations (e.g., payment processors, maintenance vendors, communication platforms)

  • Government agencies when required by law or legal process

  • Affiliates or business partners as part of property management operations

5. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

6. Data Retention We retain your personal information as long as necessary to fulfill the purposes for which we collected it, comply with legal obligations, and resolve disputes.

7. Your Rights You may request to access, correct, or delete your personal information by contacting us at the information below.

8. Children's Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Axis Property Management Company
1275 4th St #5073
Santa Rosa, CA 95404-4040
Email: info@axispmc.com
Phone: (415) 404-3984